At Alax Pacha Peru, accessible from [website], we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

To efficiently provide our services, we collect the following types of information:

a. Personal Information

When you make a reservation, contact us, or subscribe to our newsletter, we may collect:

• Full name
• Email address
• Phone number

Payment information (used only to process transactions)

Travel preferences and special requirements

b. Non-Personal Information

We also collect data automatically, such as:

IP ​​address

Browser type and device used

Website usage data, such as pages visited and browsing time

2. Use of Information

We use the information collected to:

Manage reservations and process payments

Provide customer service and support

Send promotions and updates (with your consent)

Improve our website and services

Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. However, we may share it in the following cases:

Service Providers: With strategic partners such as hotels, transportation operators, or payment processors for the proper performance of services.

Legal Compliance: When required by law or to protect our rights.

4. Data Security

We implement advanced security measures to protect your information against unauthorized access, loss, or misuse. However, no platform is completely secure, so it is recommended that you take additional precautions.

5. Use of Cookies

Our website uses cookies to:

Improve user experience

Save browsing preferences

Analyze site performance

You can manage or disable cookies from your browser settings. Please note that this may affect some site functionality.

6. Links to Third Parties

We may include links to third-party websites. We are not responsible for their privacy policies or content. We recommend that you read their policies before providing personal information.

7. User Rights

You have the right to:

Access and update your personal information

Request deletion of your data (subject to legal requirements)

Unsubscribe from promotional emails

To exercise these rights, you can contact us at info@alaxpachaperu.com.

8. Privacy Policy Updates

We may modify this Privacy Policy at any time. We will post any changes on this page with the corresponding update date.

9. Contact

If you have questions or concerns about our Privacy Policy, you can contact us:

• Email: info@alaxpachaperu.com
• Phone: +51 951 759 322